Where is my dry cleaner?
I just returned to Oregon from a 9-day business trip which including Chicago, Annapolis, West Virginia, and Washington DC. This picture is taken from a client at Lafayette Square in Washington, DC.
Although the majority of my professional pictures are in suits; I am typically wearing a 40 Strategy golf shirt and khakis. I try to blend in my clients’ environment, where they are commonly sporting a collared shirt and jeans. However, there are times when you need to get that suit dry-cleaned after a long road trip.
I was surprised to learn that our local dry cleaners has gone out of business. But should I have been? Look around and you rarely see suit and tie. COVID only accelerated the casual look. Attending a charitable fundraiser last night, very few people wore a dress jacket and slacks. Most of them were Baby Boomers.
Sometimes there are trends, that simply change the market.
However, it made me think, what could they have done differently?
Did they reach out to their clients?
Did they try to expand their geographic reach?
Were their processes automated?
Were they overcome by long-term trends and dogged inflation?
Had the owners simply refused to change their habits?
Why did they just become another statistic?
Did they have a strategic plan?
Small business statistics
While preparing for this blog, I came across this article titled 40 Stand-Out Small Business Statistics (2023) from Elsie Boskamp at Zippia. Here are a few of them that stuck out:
- 99.9% of businesses are considered small business, less than 500 employees
- Gen X (41-56) is the largest small business owners by age
- 23% of small businesses closed in May 2020 at the peak of the pandemic
- Only 55% of businesses make it to their 5th anniversary
- 47% of employees work for small business
- 88% of businesses have less than 20 employees
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